Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Identify faulting driver via Driver Verifier log
Identify faulting driver via Driver Verifier log.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Update the hardware driver to latest version
Update the hardware driver to latest version.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Contact hardware manufacturer if driver bug confirmed
Contact hardware manufacturer if driver bug confirmed.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Buggy driver performing DMA to invalid address
- Driver not properly mapping DMA buffers
- Hardware with incorrect DMA capabilities
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