Windows & BSOD · medium

How to fix0x80070422

Windows Update - Service not running

What this error means

0x80070422 shows up as a medium-severity Windows operating system fault. Windows Update reports error 0x80070422 and refuses to download updates. It sometimes comes down to BITS (Background Intelligent Transfer) is turned off. See the troubleshooting steps below for the fix.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Start services: Windows Update, BITS, Cryptographic Services

Start services: Windows Update, BITS, Cryptographic Services.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Run the Windows Update Troubleshooter

Run the Windows Update Troubleshooter.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Reset the SoftwareDistribution and Catroot2 folders

Reset the SoftwareDistribution and Catroot2 folders.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Windows Update is stopped or disabled
  • BITS (Background Intelligent Transfer) is turned off
  • Corrupted Windows Update database