Windows & BSOD · high

How to fix0x803f8001

Windows Store Game License Error 0x803f8001

What this error means

Windows Store Game License Error 0x803f8001 (0x803f8001) is a high-severity fault affecting the Windows operating system. This error indicates a licensing or digital rights validation issue when launching or downloading games and apps from the Microsoft Store or Xbox App (such as Minecraft or Xbox Game Pass titles). The system cannot verify that your account owns the product license. Use the steps below to track down and fix the cause.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Sign out and sign back in to both the Microsoft Store and the Xbox App with the same account.

Sign out and sign back in to both the Microsoft Store and the Xbox App with the same account..

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Reset the Microsoft Store cache repository using the wsreset tool.

Reset the Microsoft Store cache repository using the wsreset tool..

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Verify and synchronize your system's date, time, and timezone settings automatically.

Verify and synchronize your system's date, time, and timezone settings automatically..

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Being signed in with mismatching accounts in the Microsoft Store and Xbox App.
  • Stale Xbox Live authentication services or Microsoft Store cache corruption.
  • Incorrect system time, date, or region settings disrupting license server handshakes.